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New Check-in Information

Pre-Arrival Checklist (Before Naples)
1. Read and understand your orders. Ask your chain of command if you need help.
2. Connect with your sponsor by emailing nsanaplessponsorship@us.navy.mil

3. Obtain your tourist passport if planning to travel outside of Italy.
4. Dependents: Start Visa Process
5. Ensure your U.S. driver’s license is valid.
6. View the information below for more about pets, P.O. Boxes and more. 


Have AO Questions or to sign up for AO? EMAIL: nsanaplesao@us.navy.mil

Veterinary

The Naples Veterinary Treatment Facility (VTF) welcomes you and your beloved pet(s) to bella Napoli! The VTF's mission is to primarily support the Military Working Dogs (MWDs), Food Safety and Defense, protect public health, and lastly, support the human animal bond. We provide wellness visits, sick call, health certificate for travel, basic surgeries (spay/neuter, simple mass removal, dental) and sell preventives and common medications. We also provide basic lab work, full body radiology and ultrasound services. In order to serve you, please register your pet with our clinic. We do not provide emergency services or address stray or wild animal concerns on base. However, we encourage everyone to seek a secondary local veterinarian off-base to augment any gaps of care to ensure your pets receive timely high-quality care, especially those with chronic illness. Please read the attached documents to learn and comply with base policy and Italian laws so your pets and you get situated and enjoy the best of Italy!
 
DSN: 314-629-7913
Commercial +39 081-811-7913
usn.naples.navhospnaplesit.mbx.vet-clinic@mail.mil
 
If you have any questions about travel requirements for countries while in Europe, please use the following link
https://www.aphis.usda.gov/aphis/pet-travel/take-pet-to-foreign-country
Overview Info/Forms
VTF AO Slides

Post Office

A PO BOX is needed before you can get a Codice Fiscale. You are able to get a PSC receptacle reserved 90 days prior to arrival. Request that your Sponsor or your email “M-NA-NAVSUP-FLCSI-PostOffice-GS@eu.navy.mil”. Mail cannot be delivered until you check in with the mail room/post office. Orders are not required prior to arrival. Please do not use another postal patron’s address or command address. Also, do not use NGIS/Navy Lodge addresses while in lodging.
Forms: 
Overview Info/Forms
AO Brief Post Office FY23

Child Youth Programs

Our programs and services are designed to meet the unique needs of the military mission, service members, and their families. With our quality programs, you can rest easy knowing your children are safe and in good care.
  • Capodichino Child Development Center: 081-568-5116 / DSN 314-626-5116
  • Support Site Child Development Center: 081-811-4989 / DSN 314-629-4989
  • Support Site School Age Care: 081-811-4722 / DSN 314-629-4722
  • Support Site Teen Center: 081-811-4395 / DSN 314-626-8307
  • Support Site Youth Sports and Fitness: 081-811-4725 / DSN 314-629-4725
  • MWRNaples_CYP@eu.navy.mil
Overview Info/Forms
Child and Youth Programs AO Slides

School Information

The School Liaison Officer (SLO) serves as the primary link between school districts and school-level personnel, commanders, and military connected parents.  The SLO serves as the installation subject matter expert for issues and processes involving Local Education Agencies (LEA) on all PreK-12 educational matters relating to public, private, home schooling and Department of Defense Education Activity Schools (DoDEA).
The SLO office is located on Support Site at the Fleet and Family Support Center (FFSC).
FFSC, 1st Floor, Navy Lodging, Support Site
COMM 081-811-6549 / DSN 314-629-3549
NaplesSLO@eu.navy.mil
www.navymwrnaples.com/child-youth/school-liaison-officer
www.facebook.com/napleschildandyouthprograms

The following Topic Specific Documents are available at www.navymwrnaples.com/child-youth/school-liaison-officer
  • Naples Elementary School Registration
  • Naples Middle High School Registration
  • Local Homeschool Roadmap
  • Alternate Education and Daycare List
  • Italian Public Schools

Housing

Housing Service Center (HSC)
The HSC is located on the Gricignano Support Site Base.  A HSC Counselor is always on hand to assist you before, during, and even after your time here in Naples.
On-base Family Housing: 081-811-4930 / DSN 314-629-4930
Economy Housing: 081-811-4466 / DSN 314-629-4466
Barracks Housing: 081-811-4696 / DSN 314-629-4696
Gaeta Housing: 081-568-8307 / DSN 314-626-8307
NSANaplesHousing@US.NAVY.MIL
Housing Read Aheads Housing Application Forms

Banking and Money Needs

Plan ahead and establish an account with a financial institution here upon your arrival. Without doing so, you may be frustrated in that you won’t have access to funds that you need for rent and housing deposit. ATM cash card limits will most likely not cover the amounts needed for rent and deposit. Community Bank recommends that 7 to 10 days prior to your housing appointment, begin the process to open a bank account in order to have time to transfer the funds required. It is best that as soon as the housing process begins, the newcomer should make a plan regarding which process to use in order to pay rent. In order to proceed with an economy move, it is required of the newcomer to leave a deposit in Euro cash with the Support Site “General Services Fund” case cage. Plan ahead and make your transition smoother!
Also, for your information, Community Bank can receive Road Tax payments for your secondary vehicles, along with pet passport payments.
 

Ombudsman

Navy Family Ombudsman serve as a liaison between commands and all family members within a command, including spouses, parents and extended family members. Your command Ombudsman is a valuable resource for information and referral services to help your family find the resources they need, especially before, during, and after their transition to NSA Naples. Your Navy Family Ombudsman is bound by a Code of Ethics that dictates and determines the manner in which they perform their duties for the command. This Code of Ethics assures both you and your command that your Ombudsman is professional, competent and committed to you. Ombudsmen are bound by professionalism and confidentiality. All of your concerns will remain private unless they involve: Child abuse or neglect, spouse abuse, potential or attempted suicide, potential homicidal behavior, violence, or life endangering situations, or sexual assault.
 
How can you find your command Ombudsman?
  1. Chain of Command
  2. CNIC Ombudsman Registry: Ombudsmanregistry.cnic.navy.mil
  3. NSA Naples FFSC: DSN: 314-629-6372/COMM: +39-081-811-6372 or nsanaplesffsc@us.navy.mil

 

With the increase in personnel arriving on the rotator, we wanted to let all Sponsors and Commands know that NSA Naples will have utility vans available beginning Saturday, July 23rd and during future rotators where we have significant personnel coming in.
The face-to-face welcome and support that Sponsors provide is critical to getting newcomers quickly settled, but we realize not all Sponsors have enough vehicle space for new families and their luggage, pets, etc.  To ensure adequate resources are available to Sponsors, NSA Naples has coordinated base access for the taxi service “Muto Travel”.  Sponsors should make arrangements in advance at +39-339-161-8395 or +39-366-521-6413, or mutotravel@gmail.com.  As an additional service, the NSA Naples Public Works Department will provide utility vans for excess luggage and pet crates, based on the # of passengers traveling on the rotator.  This “free to newcomers” service will help ease the burden of these bulkier items, while Commands and Sponsors ensure Sailors and their families get the proper welcome they deserve.
 
Finally, we understand anything can happen, so our USO volunteer family has graciously committed to helping new arrivals get in touch with Sponsors if the Sponsor is delayed while getting to the Capo air terminal.  As always, your Command Sponsors are the key to making sure our newest community members get off to the right start.  NSA Naples is proud to continue serving each of you, and we hope these options and services make it easier to provide first-class service to our Sailors and their families.
Check out "Welcome to Naples", a newcomer's guide to Naples, Italy. The information contained in the welcome-aboard book will help smooth your transition into the Naples community. It's also a great resource while serving here. Click the link below to access the 2023/2024 version of the guide.




 
See the rules of the road here in Europe using the "European Road Guide". Click the link below to download and view the PDF.

 
 

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