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Transaction Service Center (TSC) NAPLES

Transaction Service Center (formerly known as PSD) Naples.  Transaction Service Center (TSC) Naples is the Navy’s Retentions Center of Excellence (COE) responsible for processing all Reenlistments and Extensions.  TSC Naples also provides Personnel and Pay (PAYPERS) services delivery to active duty personnel assigned or deployed to the Europe, Africa, and Central (EURAFCENT) regional area commands.    
Regional Support Center (RSC) Naples.  Manned with PERS/PAY experts.  Focused on personalized and proximity services to the customers (Sailors and commands) in Europe, Africa, and Central (EURAFCENT) region:
  • CPPA Training and Support
  • TYCOM/TRIAD Engagement
  • NMCRS Engagement
  • Metrics analysis/performance CPPA assessment
  • CRM system monitoring and assistance as required
  • Pre- and post-deployment briefings
  • Pre-retirement briefings
  • ESO Support
ID Card Appointment Web scheduler:
Appointments can be scheduled by clicking the link below: 
Schedule Appointment

Arriving in Naples, Italy
Benvenuti a Napoli! We are sure your tour in Naples will be a rewarding one.  Upon reporting to your new command, you are required to report immediately to your Command Pay and Personnel Administrator (CPPA) to check-in and provide all associated PCS paperwork and receipts.  Your CPPA has primary responsibility for providing TSC the information required to effect changes to your pay.

Human Resources Service Center (HRSC): Provides 24/7 Sailor and CPPA support. The HRSC is available by calling 1-833 330-MNCC (6622) or via email at Additionally, CPPAs seeking support with specific transactions or tickets may seek the help of the HRSC's CPPA Pro-to-Pro cell, available 0700-1700 CST by calling the HRSC and selecting option 2.

ID Card Lab
Issuance / Reissuance:  All ID Cards and DEERS/RAPIDS updates are by appointment; visit  Walk-ins are accepted from 0800-0900 and are only for CAC unlocks, e-mail updates, and lost/stolen CACs.


Points of Contact:
TSC Naples Commanding Officer
CDR Emily Lapp
Commercial: +39-81-568-5787
DSN: 314-626-5787

TSC Naples Executive Officer
CDR Ruben Garcia
Commercial: +39-347-377-5590
DSN: 314-626-5788
TSC Naples Command Senior Enlisted Leader
Senior Chief Eric Abrea
Commercial: +39-81-568-5835
DSN: 314-626-5835
RSC Naples Officer in Charge
CWO3 Kadian Wallace
Commercial: +39-081-377-5826
DSN: 314-626-5826
RSC Naples Senior Enlisted Leader
Chief Silvia Soukchareun
Commercial: +39-81-568-6979
DSN: 314-626-6979

TSC Naples Sponsor Coordinator


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Commander, Navy Region Europe, Africa, Central   |   PSC 817, Box 108   |   FPO, AE 09622
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